The important thing here is to make sure that a software can support tracking of those metrics so that eventually, as the system evolves, as the usability increases, the metrics are really a function of adoption and usability, and we’ll see the improvement in the metrics over
We want to be able to make sure that we align on KPI’s that can actually be measured and that’s a function of adoption.
Without adoption, there’s no incremental improvement.
#supplychainimplementations #ROI #thoughtleadership #longtermgains #changemanagement #settingexpectations #donotovercustomize #toughleadership #longtermplanning
